Frequently asked questions

CHECK ORDER STATUS


Once your order is packed and shipped, you will get an email notification with your tracking details.




ORDER CONFIRMATION


If you haven't received any confirmation, please check the junk or spam folders of your email. If it’s still no where to be seen, please email us at: info@ariahthelioness.com




PAYMENT METHODS ACCEPTED


We accept all credit cards and PayPal.




TO ENTER A DISCOUNT CODE


Once you checkout, there will be a promo code section to input your special code.




FORGOT TO USE A DISCOUNT CODE


We understand that these things can happen. The good news is that you can use your code for your next order. Please note that orders that have been placed cannot be changed.




CANCEL OR CHANGE/EDIT ORDER


Please note that once orders have been placed, we are unable to make any changes. Please contact the courier to update this. If your package is sent back to our warehouse, you will incur a reshipping fee.




ORDER HAS BEEN CANCELLED


If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent